I have questions about my product

In our Help Centre, we are there to help you with any questions you may have, whether it’s about products you’ve bought or purchases you’ve made. You can find the contact here: (contact (copecart.com)). However, we usually refer customers to the product manufacturer. The support email address of the product manufacturer can be found on the Check Out page below.

Can subscription and instalment payments be paused?

Once you have cancelled a subscription or instalment, you cannot resume the upcoming regular payments. CopeCart also allows you to pause subscriptions and instalments as needed without cancelling them. This can be beneficial if you want to pause payments while keeping the subscription or instalment active.

The advantages of working with CopeCart

As a CopeCart user, you can make massive savings in accounting and software – because we take care of that for you. Our CopeCart Calculator will tell you how much more profit you will make each month. We focus on transparency and show you in your dashboard how your sales develop over the course of the months. We offer you a free onboarding call to clarify all open questions with you. In everything we do, compliance with security standards is our priority.

Why is it safe to buy from CopeCart?

Trust and transparency are our priority. To this end, we offer, for example, comprehensive KYC with ID, business registration, etc. In addition, we at CopeCart provide additional security for end customers by introducing a security retention for vendors. You can find more information here: CopeCart als Reseller | CopeCart Hilfebereich (intercom.help)

The cancellation and return policy at CopeCart

When purchasing products via CopeCart, there is a right of withdrawal. This means that the buyer has the right to withdraw from his purchase contract within a certain period of time without giving reasons as long as the buyer has not waived his right of withdrawal on his checkout page. At CopeCart, the withdrawal period for each product is set at 14 days by default.

Your contact persons at CopeCart

In our Help Centre, we are there to help you with any questions you may have, whether it’s about products you’ve bought or purchases you’ve made. You can find the contact here: CopeCart | Digital Verkaufen in unter 2 Minuten